FAQs: Learn More About Townhome Living in Frederick, MD
Where is The Terrace at Sycamore located and what’s nearby?
We’re in Frederick, Maryland, in a convenient spot close to everyday essentials like shopping, dining, and services. You’ll also have easy access to major routes including I-70, I-270, and US-15, so getting around the area is simple.
What floor plan options are available?
We offer well-designed 2- and 3-bedroom garage townhomes, so you can choose the layout that best fits your lifestyle.
Do you offer furnished homes?
We don’t offer furnished apartments, but we’re happy to point you toward rental furniture options if you need them.
Are short-term leases available?
Yes. Our shortest lease term is 6 months and there is an additional premium for shorter terms.
What utilities are included in the rent?
Trash service is included in your rent. All other utilities are set up and paid by the resident.
How do I schedule a tour?
You can schedule a tour right through our website or by reaching out to the leasing team. We’ll find a time that works for you.
What are the qualification requirements?
Generally, we look for income of at least three times the monthly rent, and we review credit history, rental history, and a criminal background check.
Is there an application fee or security deposit?
The application fee is $25. Additional fees may apply for out-of-state background checks, corporate applications, and similar situations. Your deposit or holding fee will be reviewed with you during the application process.
How long does approval take?
Most applications are processed within three business days or sooner, as long as we receive all required documentation.
Do you require renter’s insurance?
Yes. We require renter’s insurance with at least $100,000 in liability coverage and $5,000 in medical.
When is rent due and how can I pay?
Rent is due on the 1st of each month. You can pay online by electronic check, credit card, or with certified funds. Please note that processing fees may apply to some payment types.
Are there any move-in specials or discounts?
Specials can change, so the best way to find out what’s currently offered is to contact the leasing office.
How do I apply for a home?
Our application is online and easy to complete. You can apply directly from our website or by using the link our team provides.
Are pets allowed?
Yes, we love pets. You can have up to two pets per home.
What is the pet fee or pet rent?
There is a non-refundable pet fee of $350 per pet and a monthly pet rent of $30 per pet.
Are there breed or weight restrictions?
We use a third-party pet screening service to help us evaluate pets, track them in the community, and review any accommodation requests. Our team can walk you through that process.
Do you have a dog park or pet-friendly amenities?
We don’t have an on-site dog park, but there is a walking path in the community that’s great for quick outings.
Is parking included in the rent?
Yes. Your home comes with off-street parking in your private driveway or garage.
Do you offer reserved or covered parking?
Parking is provided with your townhome via the driveway or garage, so we don’t offer additional reserved or covered parking spaces.
Is there guest parking available?
Yes. There is open parking within the community for guests.
Is the community near major highways or public transportation?
Yes. We’re very close to I-70, I-270, and US-15, which makes commuting around Frederick and beyond really convenient.
How do I submit a maintenance request?
You can submit maintenance requests through the resident portal. It’s the quickest and easiest way to let us know what you need.
How quickly are maintenance requests handled?
We aim to complete maintenance requests the same day whenever possible. If we need to order parts or bring in a contractor, it may take a little longer, but we’ll keep you updated.
Do you offer 24-hour emergency maintenance?
Yes. Emergency maintenance is available 24/7.
Can packages be delivered to the office?
If you have a specific concern about package delivery, contact the office and we’ll help you with options besides door delivery.
Are management and maintenance on site?
Our teams are not on site full time but are nearby and available to assist the community.
What amenities are available to residents?
Residents enjoy a community walking path and a picnic area.
Do you have a pool, fitness center, or clubhouse on site?
We don’t have those amenities on site, but there are plenty of great options in the Frederick area nearby.
Do you offer resident events or activities?
We do not currently offer resident events.
Is there Wi-Fi in common areas?
There are no shared common areas with Wi-Fi at this time.
What if I need to end my lease early?
If you need to move before your lease ends, you’ll need to give 30 days’ notice starting on the first day of the month and pay the required lease buyout fee.
How much notice do I need to give before moving out?
We require a 30-day written notice.
When can I move in after I’m approved?
Once you’re approved, we’ll schedule your move-in for the date that works best based on availability.
What happens on move-in day?
We’ll meet you at your new home, provide your keys, and walk through the home with you so you know where everything is and can note the condition.
How do I set up my utilities?
We make this easy through our Updater app, which walks you step-by-step through setting up utilities and services.
Can I paint or decorate?
You’re welcome to decorate and make the home your own. We just ask that the home is returned to its original condition when you move out.
Do you have an online resident portal?
Yes. Our online resident portal is the best place to make payments, submit maintenance requests, and get community information.
Who do I contact if I have questions about my lease?
Our leasing team is happy to help with anything related to your lease or your home. Just reach out and we’ll take care of you.
How do I stay updated on community information?
We use the resident portal to share updates, so checking that regularly is the best way to stay informed.